For many years our boutique financial planning organisation has had a strong presence both in the local community and across Australia offering clients an extensive range of financial services.

We pride ourselves on our excellent customer service and we are seeking a new team member to join our supportive team in Maroochydore. This is a workplace where you will be recognised for your commitment and results.

We require a friendly, bubbly and resourceful full time Receptionist.  To be successful in securing this opportunity, you will naturally enjoy working with people.  We want you to take ownership of the role and pride in your work.  You will be highly motivated with the ability to learn quickly and work autonomously.  You will be well organised and have excellent time management and communication skills. This position will suit a mature friendly and self-motivated person, who is flexible and shows initiative.

Key Role Responsibilities

  • Meet and greet clients with a friendly and warm manner
  • Arrange client meetings and diary management
  • Attending to phone & email enquiries
  • Manage meeting room bookings
  • Arrange refreshments when required for meetings
  • General housekeeping of reception and meeting rooms
  • Administration support
  • Other ad-hoc duties as required


Skills / Attributes Required

  • A minimum of 5 years experience in a reception role
  • Relevant experience in a reception role; including answering phones, booking appointments, greeting clients, mail, and general administration duties
  • Strong aptitude for customer service
  • Excellent communication skills and ability to easily build rapport with clients
  • Excellent telephone manner
  • Effective time management, organisation skills and the ability to multi-task
  • Good computer skills, including Microsoft Office, with aptitude to learn new systems
  • Excellent Maths and English skills
  • Ability to work under pressure
  • Highly organised
  • You must be extremely diligent with your ‘attention to detail’
  • The ability to blend into a vibrant and energetic team

What’s in it for you?

FAA is a family owned and operated business based on the Sunshine Coast providing a magnificent lifestyle with many other advantages:

  • Dynamic and growing organisation
  • Professional development
  • Regular training provided
  • Efficient systems & processes
  • Access to our comprehensive range of services
  • Monthly Team Development Club activities, staff BBQ’s and Awards


To Apply

Submit your resume, as well as a cover letter outlining your ability to meet the attributes required.

You must have the right to live and work in this location to apply for this job.

Expression of Interest

We are always looking for the right people for our team and we have opportunities come available regularly.

If you would like to be considered, please register by emailing your Resume and an Introductory Letter to