The Team is very patient and persistent. We are so NOT savvy in all things financial and it is good to find a team we can trust.
Alyssa has worked with us on our investment property and we are just finalising the purchase of our first home all with her help. I do appreciate that this has been a team effort and that FAA staff apart from Alyssa have been involved, namely Romi, Shannice, Pete and the Superannuation Team. However, Alyssa has been our go-to person and our first point of contact for anything to do with lending. She has walked us through all the fine details and answered all our stupid questions and she has had my back all the way through.
I really do appreciate the FAA team effort but it has been great having Alyssa and Shannice to build good strong relationships, with.
When I walk through the door of my forever home it will be because of the hard work behind the scenes by a legion of FAA staff however it will be Alyssa and Shannice I will be sending pictures too.
I cannot thank Alyssa enough for all her patience and hard work on our behalf.
Naturally, I would give Alyssa 10/10.
Thanks so much for all your work on our tax returns. We feel the results have been well worth it. Very happy.
Thankyou so much, you were very helpful & I appreciate the advice to make next year easier. See u then.
Many thanks for doing our tax for us and thanks for picking up that the depreciation schedule hadn’t been done. You are a dead set legend!
The dedicated staff at FAA make everything so much easier and you carry all our frustrations with paperwork for us. We appreciate what you do.
Alyssa, just wanted to say thank you for working so hard and professionally with our SMSF lend: you are a credit to FAA and looking forward to doing more down the track.
Can I just say, both Sheridan and I appreciated your understanding of our situation and the support and guidance you provided. You were always professional and empathetic towards us and our needs. It is difficult to find someone in this industry that you can truly trust and you managed to that in a reasonably short amount of time. It is a such confusing industry with even more complex products and difficult decisions to be made, you also managed to ‘dumb’ it all down for us so that we could make the right decision for us based on our circumstances.
I would like to take this opportunity to thank one of your staff members for their kind help during my transition from one employment to another.
Vicki has always been so helpful and obliging to assist in whatever I have requested from her. I felt no question was not answered in a very professional manner even if it was minor.
I would rate your team as 10/10 on all measures. You would be aware that I already recommend your services to others. I also look forward to a continuing relationship. Thank you for your patience during the drawn out process.
We have been more than happy to allow you “full control”! We are more than happy with your service. And along the way we have actually learned a thing or two!! Haha.
You have helped us into a better understanding of our financial future. Thank you so much for taking the pain away! I have a colleague who is interested in advice to plan for retirement in a couple of years and have passed on your details.
My thanks to Dean and the team at FAA. Without their guidance and assistance I would not be in such a positive financial position. They have certainly put me on the road to success. Thank you all.
Thanks again for all your assistance with the lease and purchasing of this new vehicle. Much appreciated.
Be assured, during this process I’ve had a number of staff asking me about how the leasing works and I continually recommend they take up a free appointment with FAA to discuss how it can work for them.
I have been super impressed with everyone at FAA with the level of service from everyone, it has been nothing short of magnificent and I am thrilled with how everyone is so helpful.
Thanks for all your help! I’ll look forward to reviewing in twelve months’ time.
Please accept my compliments on your diligence, patience and super awesome support to ensure my insurance needs were fully understood and addressed.
Wow!! That is good news and a great relief. Can’t thank you enough for taking the reigns on this, I have no doubt that if it wasn’t for you looking after our application we would have missed out on this purchase. Thanks again!
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